What is Litchie Rose?
Litchie Rose is a family conciergerie company specializing in home cooking solutions, babysitting and other private services to families on the island of Montreal.
Litchie Rose offers various services, all customizable:
  • Babysitting: Regular or punctual babysitting service. The service is performed by selected, trained and verified babysitters. Works by weekly packages or by hourly service.
  • Home Cooking: Home Cooking Service. Meals prepared in advance according to your tastes and preferences. We also do the necessary grocery. Service by packages only.
  • Events and other services: Petsitting, birthday animation, cooking classes, etc. All requests are analyzed.
How do I book a weekly babysitting SERVICE?
If you've already met us:
We normally have already discussed together. You can book a weekly babysitting directly by contacting us by email or by phone. It is better to book as soon as possible to avoid a refusal for lack of babysitter available.
If this is the first time:
Contact us by email or phone for a first approach, at least 7 days before the date of your need for a babysitting service. Then we will make an appointment at your home to meet the family and understand your needs.
How do I book a occasionnal babysitting ?
If you've already met us:
You can book a one-time babysitting service directly by contacting us as soon as you could. Minimum of 3 hours and maximum of 8 hours.
 If this is the first time:
Contact us by email or phone for a first approach at least 72h before the date of your need for a babysitting service. Note that it is best to meet the family before a first babysitting service.
How do I book a home cooking SERVICE?
If this is the first time:
 1) You contact us by email or by phone.
2) We schedule an appointment at your home to discuss your needs and we choose together the options that suit you best. We also schedule together a day and in the week. This day will be automatically blocked for your services.
3) You choose your meals by filling out the form available on our website.
4) We come once a week to your home to prepare the meals.
If you have already booked a service in the past:
The only step to do is to choose the meals of your menu by filling the form available on our website. The reservation is automatically received in our system. You will also receive a confirmation as well as a copy of your meals selection by email right after.
Are there any RESTRICTIONS on the hours of babysitting?
We do not do any night care. By night we hear between midnight and 6:00 a.m. It is occasionally possible to extend the babysitting beyond midnight on Fridays, Saturdays and Sundays evenings. Please contact us before booking.
How many children can be kept at the same time?
Our employees can keep up to four children at the same time. Beyond that a second person is necessary.
At what age can I keep my child?
It is possible to keep your child from 12 months.
What happens if I don't consume the entire hours of my weekly babysitting package?
When you book a weekly babysitting package, you must pay the entire price of the package even if you do not consume it every hour. The hours are neither marketable nor transferable. You must also accept the terms of sales when a service is reserved.
What happens if I exceed the number of hours in my weekly babysitting package?
In this case, if you exceed an additional 1 to 5 hours, you will be charged according to the one-time babysitting fee schedule. If you exceed 5 extra hours, the price of the premium package applies. If you exceed the maximum 27 hours of the highest package, you will be charged at the extra hour according to the one-time rate schedule for a maximum of 5 hours.
How does the payment of the various SERVICES work?
We send you an invoice by email within 24h of the end of the service. All payments must be made by transfer Interac, or by credit card. No payment is made in cash or by cheque to the employee.
Can I take home cooking SERVICE occasionally?
Yes. You can take it when you need it. For example, some families will take it every week, others once a month. However, you must accept the sales conditions when a service is reserved.
Is there a commitment to be respected for home cooking and babysitting SERVICES?
Our services are without commitment. You can use the services sporadically or on a regular basis. However, you must accept the sales conditions when a service is reserved.
 
For more details, see our general terms and conditions of sales or email us at

 Info@litchierosemontreal.com